Qualifications:

• High school diploma or GED. 

• Experience working with security alarm systems and surveillance equipment. 

• APCO Telecommunicator I, APCO Law Enforcement Dispatch, APCO Medical Dispatch training, preferred 

• Proficiency in Microsoft Office and IBM platforms. 

• Experience with a Total Quality Management System a plus. 

• Experience handling service requests, complaints, and issues/problems.

• Strong customer service and telephone dispatching skills. 

• Excellent verbal and written communication skills.

• Candidates must demonstrate a high degree of integrity, as all MHS staff are role models for the students.

• Candidates must be willing to actively engage with students beyond the scope of their job responsibilities.